MTi2 Touch Not Working on Windows

Plug the USB from the Raven directly into the computer if using a HUB, ff that doesn't help, try a different USB cable.

Be sure the correct touch driver for your type of Raven. Raven MTi1 uses Multi Touch Platform and Raven MTi2 uses UPDD. If Multi-Touch Platform is installed on an MTi2 system, be sure to un-install Multi-Touch Platform then re-install the correct MTi2 installer.

MTi-vs-MTi-2-Installer.png

If MTi2, open the System Tray from the Task bar and click on the UPDD "hand" icon and check "Status", is it set to handle monitor 1????

UPDD_Status_Windows.png

Also, be sure UPDD TUIO is showing in the System Tray in the Task Bar, as this is where Raven gets its touch info from.

UPDD_TUIO_Windows.png

Double check the computer is seeing the USB device SIS HID Touch Controller, if this is not showing then there could be a USB port issue.

USB_Items.PNG

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