My Passcode Does Not Work

If the passcode contains zeros "0" or the letter "O". Please try switching around the 0 with an O and vice versa. Else if the passcode contains the letter "I" please try using an capital i instead of a lowercase L.

Additional Troubleshooting

Your original passcode only works once. When you login here in the download area for the first time, you are sent an email from "orders@slatedigital.com" which contains your ilok code and permanent login information.

You can login to your new Slate user account here: http://users.drumclassroom.net/

Also, please add these 3 email addresses to your address book or to your "allowed emails" section in your email account:
- orders@slatedigital.com
- support@stevenslatedrums.com
- support@drumclassroom.net

This will prevent our email confirmations, updates, and newsletters from being sent to your spam and trash folders.

 

 

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